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Shipping, Returns + Exchanges

Time for delivery
Each grace + hudson piece is made to order by g+h owner and designer, Stacy Mikulik, in Chicago. Please allow up to 10-12 business days for delivery. While most orders will be delivered more quickly, please keep this timetable in mind when placing time sensitive orders. If you require more urgent delivery, please send me a note at stacy@graceandhudson.com. I will try to accommodate rush orders whenever possible at no cost to you, except upgraded shipping. 

Domestic shipping
grace + hudson is pleased to offer $5 flat rate regular shipping via USPS on every order shipping within the continental United States. Typically, items will be shipped via 3-day shipping for prompt delivery. Expedited shipping is available at an additional cost, based on weight and destination. If you require expedited ordering, please send me a note at stacy@graceandhudson.com and I will do my absolute best to accommodate your time constraint - remember, all items are made to order. 

International shipping
Shipping outside the continental United States will become available in mid to late summer 2017. If you'd like to be notified when this option is available, please email me at stacy@graceandhudson.com and I'd be happy to send you a note when international shipping is up and ready!

Exchanges
Should you need to exchange an item, please send your item and packing slip to the address at the bottom of this page within 30 days from purchase. Exchanges beyond 30 days will be accepted or denied at the discretion of grace + hudson. When your item is received by g+h, you will receive an email confirmation. g+h does not bear any liability for an exchange that is lost in the mail before arriving at the address below, so kindly insure your package. g+h will send you a second email confirmation when your new item has shipped. Your new item will be shipped to you at no cost if you reside within the continental United States. Only unused and undamaged items in their original packaging are eligible for exchange. Custom design items are not eligible for exchange. Please note that any credits due on exchanges may take up to 14 days to appear on your bank statement depending on your financial institution, although most will appear more quickly.

Returns
Should you need to return an item, please send your item and packing slip to the address at the bottom of this page within 30 days from purchase. Returns beyond 30 days will be accepted or denied at the discretion of grace + hudson, and will only be eligible for store credit. When your item is received, g+h will send you an email confirmation of your refund. g+h does not bear any liability for a return that is lost in the mail before arriving at the address below, so kindly insure your package. Only unused and undamaged items in their original packaging are eligible for return. Custom design items are not eligible for return. Please note that credits may take up to 14 days to appear on your bank statement depending on your financial institution, although most will appear more quickly.

Return and exchange shipping address
grace + hudson returns
540 N. State Street, Suite 5002
Chicago, IL 60654

Additional questions?
Should you have any questions about returns, exchanges, or shipping, please send me a note at stacy@graceandhudson.com.